ING Bank Śląski warns against fraudsters pretending to be bank’s employees. This type of scam is known, the scammers only change the excuse under which they call customers.

Fraudsters claiming to be a bank employee inform their victim that they have blocked a suspicious transfer and persuade them to install a special application.

Fraudsters have details such as your name and sometimes your home address if they can find it online. Cybercriminals assure their victims that the situation is under control, however, in order to improve communication with the bank or remove the virus, they encourage them to download and install an application such as Quicksupport.

ING Bank Śląski warns that if a bank’s customer installs the application, the fraudsters will take control of the device, thanks to which they will obtain such data as login, password, code from the authorization SMS. At this point, the victim will lose funds from the account.

In the bank’s announcement, we can read that the bank’s employees never encourage their clients to install additional software, apart from the Moje ING application.