Fraudsters claiming to be ZUS employees try to extort money from seniors by offering help in obtaining the EU “500+” benefit.
Fraudsters stalk elderly people in their homes, pretending to be ZUS employees, who are joined after a while by a person claiming to be a ZUS certification doctor. Fraudsters, in order to relax the seniors' vigilance, assure that they were also at their neighbors.

During the visit, the seniors are examined and are also asked to show their medical records. They are then asked whether they are receiving a pension and whether it is paid into a bank account or whether it is delivered by the postman. Fraudsters also ask if the elderly person is living alone and how far away their family is.

Senior who was visited by the above-mentioned scammers informed her neighbour and the police about the incident, which in turn informed the ZUS about the whole case.

As ZUS assures, its employees and certifying doctors do not visit retirees and pensioners at their homes, in particular during the coronavirus pandemic. This type of situation occurred only when a given person applied for a cash benefit, but due to his or her health condition, was unable to appear at a ZUS facility. In addition, ZUS informed the person about the visit via an official letter. Remember to contact the nearest ZUS office in case of any doubts or call the ZUS Call Center.