Sunday 5 February 2017, Poradnik bezpieczeństwa

Watch out for spoofing texts

Lost24

Swindlers impersonating the operator send texts informing about enabled service. If we text back we will lose significant amounts of money from our account. 


The text  informs of about enabled service with jokes, in order to disable the service, the swindler induces us to text back. If we text back, such text will cost us an arm and a leg- even up to the amount of about 80 PLN. 


We can also often receive a text encouraging to the participation in the contest. In the contents of the text  we also receive the information about the cost of the reply. It is often not a large sum, for example 1.22 PLN with VAT. However, at the end of the message there is information about the  regulations of the competition, which we can find on the given website. It can often turn out that there was an included clause in regulations and that real payment  for the text can amount to even 100 PLN. 


To protect against it, block all outgoing calls to the numbers of increased payment,  in order to avoid extra costs. 


Any customer complaints, we can submit to the Office for Electronic Communications. At their website we will also find the list of numbers of services with the increased payment, along with their costs.