The Office of Competition and Consumer Protection (UKOiK) issued a warning concerning one of the polish telecommunications company, known as Nasza S.A. The company consultants mislead the consumers, posing as the representatives of the current telecom operator.

The UKOiK received numerous complaints, primarily from deceived elders. The contract that the customer gets to sign contains no Nasza S.A. logo, but the logo of the current customer operator is clearly visible.

After the conclusion of the contract, the customer learn that the subscription includes additional charges for different services, like: call lists, number display or accidental death and dismemberment insurance. All the additional charges are billed without the client's consent.

The customer is informed about the change of telecom operator shortly after 14 days (i.e. after the time he or she could freely withdraw from the contract) and that the attempt to terminate the newly signed agreement entails a financial penalty ranging from 500 to 1500 PLN.