Cybercriminals have attempted a phishing attack on Netflix users. The user receives an e-mail with the information about incorrect payment details and a request to update them. The massage also contains a link (entitled “Update your account now”) which if selected redirects the user to “appropriate” Netflix page.

In reality the link is a phishing site with fake Netflix branding, where the scammers harvest victims' payment information. Among other things, the users are ask enter their credit card details, and if they do so, they are then brought to a genuine Netflix page.

Netflix says it will never ask customers to send any of their personal details, such as payment information or passwords, over email.
“Never enter your login or financial details after following a link in an email or text message” the company says.

 Moreover, the company has posted an advice to their website on what to do if the users suspect that they have received a scam e-mail.
“If you suspect you have received a fraudulent email or text message that appears to be from Netflix, follow these tips to keep your information safe and secure, and follow the steps below to report the message.

In addition, the experts from TrustWave said sometimes the e-mails will have poor grammar or cheap-looking graphics, but others can look legitimate. They advise the users to never click on or copy any of the links these alarming e-mails.